Privacy Policy
1. Who We Are
Pulsar Jets Networks LLC ("Company," "we," "us," or "our") is a home and business connectivity installation and setup service located at 39 Van Deene Ave #39B, West Springfield, MA 01089. We can be reached at info@pulsarnetworks.us or +1 (413) 255-5808.
2. Information We Collect
Information You Provide
We collect personal information when you book a service, contact us, or sign a service agreement, including: name, email address, phone number, service address, selected services, payment information (processed securely — we do not store card details), and any information you choose to provide.
Information Collected Automatically
We may collect limited technical data such as IP address, browser type, pages visited, time spent on pages, and referring website for security and performance improvement purposes.
3. How We Use Your Information
We use your information to:
Schedule and deliver requested services
Process payments securely
Send service agreements and confirmations
Provide appointment reminders and receipts
Respond to customer inquiries and support requests
Comply with legal and regulatory obligations
4. How We Share Your Information
We do not sell personal information. We may share information only with:
Payment processors to complete transactions
IT service providers and contractors involved in service delivery
Legal or regulatory authorities when required by law
5. Data Security
We use reasonable technical and organizational safeguards to protect your information, including encrypted website connections (HTTPS), secure payment processing compliant with PCI-DSS standards, and restricted access to customer data.
6. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at info@pulsarnetworks.us. We will respond within 30 days, subject to legal obligations.
7. Cookies
Our website uses essential cookies for basic functionality and security. We do not use cookies for advertising or third-party tracking. You may disable cookies in your browser settings, but some features may not function properly.
8. Retention
We retain personal information only as long as necessary to provide services, comply with legal and tax obligations, and resolve disputes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.
10. Contact
For privacy questions:
info@pulsarnetworks.us | +1 (413) 255-5808 | 39 Van Deene Ave #39B, West Springfield, MA 01089
Have questions about your data?
Contact our local West Springfield office directly to discuss our privacy practices or request data removal.
